Service Policies

Shipping & Handling

Products are packaged and made upon request. Items will be shipped 5-8 business days after your order is received. CaliVamp uses USPS delivery service and should receive your purchases within 2-8 business days once shipped. We are not responsible for lost or damaged items during delivery. If this occurs please contact USPS.

Refunds & Exchanges

ALL SALES ARE FINAL. However, if you receive the wrong size, color or a misspelled item you may request to exchange item within 14 days upon receiving it. You are responsible for shipping and handling fees for any exchanges. We do not guarantee that we will receive your items.

Payments

CaliVamp is currently a Wix Store, which is secured by SSL technology. Wix stores work with payment solutions that offer the high level of security (PCI DDS Level 1). CaliVamp uses PayPal and Square for all online transactions to protect sensitive information. Through PayPal CaliVamp will not receive sensitive financial information for example your credit card or bank account number.

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